Impression management is the effort to control or influence perceptions of other people. This might be their understanding of a particular person (including you), material possession or an occurrence. The principle goes on to explain that we are seeking to adopt the interpretation of our expectations. For instance, a girl who says only good things about her boyfriend to her parents may try to present him as a good catch so that they can remain together. If a woman spends hours thinking about the right outfit to wear for a party, while looking for a date, she may try to present herself as beautiful and stylish.
Obviously, many of us can connect with the need (and the subsequent actions) to be seen in some way or trigger somebody or something that we matter to be seen in some way. Sometimes it is conscious and sometimes it is not, but if we pay attention, we may find several perceptions that we strive to get from others.
The most common types of perception control are about self-presentation and the delivery of goods in the business world. How often do you worry what somebody’s going to think of you if you do this or that, or if you don’t? We strive to have others view us positively because in ways that impact our self-esteem we tend to put emphasis on other opinions.
Why Are We Doing It?
We have two main motives for trying to manage other people’s impressions: the instrumental and the expressive.
The instrumental motive includes what we have already mentioned: the desire for higher self-esteem. Gaining incentives is the basic sense of instrumental encouragement. So, we’re motivated by instrumental purposes when we try to manage perceptions to get something back from another person. For instance, if a sales representative expresses with her client that she is using this specific soap bar and goes on to explain how it has improved her skin, her motivation for promoting this selling could be her desire for an increase.
Maybe that’s why she has been trying a lot of products lately and praising customers for them. An individual could be searching for recognition, appreciation, more mates, etc. in addition to wanting a rise. Have you ever felt that you had to redefine yourself or how you thought others saw you? Perhaps when you grew up, your parents wanted you to dress, speak or act in a certain way so you wanted to show them that they couldn’t control you. If we felt this way or not, more people are becoming aware of how they are perceived and want to change the perception of them. The emotional motivation boils down to wanting to take responsibility for one’s personal behavior and personality.
The “Management Impression” means an attempt to control the impression of other individuals and the atmosphere. These 7 impressions are conformity, apology, acclamation, flattery, favors, and association. This method is used in everyday life or in the office, and other times.
1. Conformity: Conformity means accepting and taking the behavior that is necessary to allow others to appreciate the location, the atmosphere and the other people around. For example, the Acer company usually brings together employees to work with each other to make all employees feel accepted and comfortable with the other employees, the workplace and the environment around the workplace.
2. Excuses: Excuses apply to the person’s justification of the incident that caused the individual to do something inappropriate in order not to break their sentence. The Acer staff, for example, were late in getting to the meeting and made an excuse because of the traffic jam that occurred. The other example is that the project is not finished because the supplier fails to deliver some equipment.
3. Apologies: Apologies means responsibly admitting the undesirable event and then receiving forgiveness from the world-related people and for the action itself. For starters, if the workers do something stupid and get scolded by their boss, they must always say sorry or apologize and listen to the advice of the manager.
4. Acclaiming: Acclaiming involves welcoming the public with confidence because of self-excellence in the work they have done beautifully, and receiving praise from the individual of higher rank. Of one, it will inspire workers who have a good idea and are rewarded by the project leader and employees to work harder for better quality.
5. Flattery: Flattery means an excessive compliment from the other to make the person likable and over self-confident. Of eg, because one group’s project is successful the entire group will receive a lot of attention and as a result, it will have 2 consequences, first, the workers will work harder or the employees in the workplace will become better from the other.
6. Favorites: Favorites involve doing something good to someone to get the other recognition and to gain approval from other citizens. For instance, the manager asks their employees to report the group they have done for the last 2 weeks because of the report that the manager is going to submit and being the Acer group’s official report.
7. Alliance: Organization involves working with other people in order to strengthen and defend each other on the knowledge and reputation of the citizens within the alliance itself. Of eg, to get the best idea with the best quality and the feedback on the other proposals, the workers have to corporate.